Eastern Costume will grant open accounts to customers once a credit application has been completed and company ratings are approved. For companies that are formed for a single production, open account status is not always available unless the parent company has an existing account and will guarantee payment in writing. In order to open a Credit Card or Check account, please fill out the Credit Card Authorization on the next page and submit with your New Account Application.
ACCEPTED PAYMENT METHODS
- Credit cards: Visa, MasterCard, American Express, and Discover (all credit cards payments will be charged a 3% processing fee)
- Checks: Business or Cashier
- Fill out this form completely
- Make a copy of the credit card FRONT and BACK (Required)
- Make a copy of the cardholder’s driver’s license (Required)
- Submit with your New Account Application to Eastern Costume Accounting
QUOTES Quotes are valid for 30 days. In the event of any changes within the order, the quote may be voided. Prices are subject to change at any time without further notice and may vary between styles, fabrics and periods. Costume house labor, shipping and any other third-party fees are not included in quotes.
Purchases and made-to-order items are billed through our subsidiary, Wardrobe Supply, and invoiced separately. Costume House Labor and Tailor Shop Labor are billed through Eastern Costume. Tailor labor charges are determined by and billed at the sole discretion of the Tailor Shop.
LOSS AND DAMAGE
In the event items are lost or damaged upon return, Eastern Costume reserves the right to charge the replacement value listed on the rental sheet. If the items are returned within 10 days after the loss/damage fee has been charged, we will credit the loss charges and bill the outstanding rental fee. Tailor shop labor, shopping and material cost on made-to-order or specialty items will be charged to duplicate any item.
BILLING Once a draft bill has gone out, the renting party has 72 hours (excluding weekends) to request changes and provide a PO. After 72 hours, the draft will be confirmed into a final invoice and no further changes will be permitted. Invoices are due upon receipt. After 30 days, the account will be subject to a credit hold. Invoices from Eastern Costume and Wardrobe Supply must be paid separately.